How QCity Metro uses AI in its journalism

How QCity Metro uses AI in its journalism


  • Reader-facing chatbots allow visitors to search our content and find stories relevant to their interests
  • Closed system that searches only our published articles — no data is pulled from the broader internet
  • AI-powered editing tools help our reporters and editors refine stories, catch errors, and improve clarity
  • Headline-suggestion feature assists editors in crafting compelling, accurate headlines
  • All AI suggestions are reviewed and approved by human editors before publication

These tools are part of our commitment to making our journalism accessible and our editing process more efficient, while keeping everything within our control and maintaining editorial standards.

Text-to-Speech Technology

We use Everlit.audio to make our journalism accessible to readers who prefer to listen.

  • Converts our published articles into audio so you can listen while driving, exercising, or multitasking
  • AI-generated voices read our articles aloud

The audio version of our articles should match our published text exactly, ensuring accuracy across formats.

The Bigger Picture

We know some of you have concerns about AI in journalism and beyond. Those concerns are legitimate. At QCity Metro, we approach AI as a tool to improve our journalism while maintaining the human judgment and community connection that make this newsroom meaningful.

We’re not here to replace reporters with algorithms. We use AI to support the people who do the work, which allows them to focus on what matters most: telling your stories, holding power accountable and publishing people-first articles that reflect the dynamic spirit of Charlotte’s Black communities.



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